Agadir Souss Trip
LEGAL & TRANSPARENCY

TERMS OF USE

The conditions that apply when you browse our website, book an excursion or reserve a private transfer with Agadir Souss Trip.

LAST UPDATED
ARTICLE 01BINDING AGREEMENT

Acceptance of Terms

By accessing and using the Agadir Souss Trip website and services, you agree to be bound by these Terms of Use.

If you do not agree to these terms, please do not use our website or services. Your continued browsing or the placement of a reservation constitutes acceptance of the clauses set out here.

ARTICLE 02SCOPE OF SERVICES

Services

Agadir Souss Trip provides guided tours, activities, excursions and private transport in and around Agadir, Morocco. All services are subject to availability and weather conditions.

  • Excursions and day tours from Agadir, Inezgane and Taghazout
  • Activities and experiences for individuals, families and groups
  • Private airport transfers and intercity transport by minivan, VIP sedan or 4x4
ARTICLE 03BOOKING CONTRACT

Bookings & Reservations

Every booking made through our website or by contacting our team directly is subject to the following conditions:

  • All bookings are subject to availability and confirmation.
  • Prices are shown in Moroccan Dirhams (MAD) and apply per person, per group or per vehicle as stated for each service.
  • A booking is confirmed once you receive a written confirmation from us by email or WhatsApp.
  • We reserve the right to modify prices without prior notice for future bookings.
ARTICLE 04CUSTOMER PROTECTION

Cancellation & Refund Policy

Standard terms applied across our day tours, coastal excursions and 4x4 safaris.

  • Cancellations: message our team on WhatsApp as soon as possible if your plans change. Cancellation and refund conditions are confirmed with you directly when you book.
  • Late cancellation: cancellations made less than 24 hours before departure are handled under the conditions confirmed to you when your booking is confirmed.
  • No-shows: no refund is issued for passengers who do not appear at the scheduled pickup point.
  • Weather cancellations: if a tour is cancelled because of weather conditions, message us on WhatsApp and we will confirm with you what is possible for your booking.
  • Operator cancellation: we may cancel a tour for insufficient participants, safety concerns or unforeseen circumstances. We will contact you on WhatsApp to confirm what is possible for your booking.
ARTICLE 05ETHICS & CONDUCT

Participant Responsibilities

By taking part in our tours, you agree to:

  • Follow all safety instructions provided by our guides
  • Arrive at the designated pickup point on time
  • Tell us about any medical condition or physical limitation before the tour
  • Wear appropriate clothing and footwear for the activity
  • Respect local customs, culture and the environment
  • Not take part under the influence of alcohol or drugs
ARTICLE 06PASSENGER CARE

Health & Safety

Certain activities involve inherent risk. Participants must be in good physical health. We recommend travel insurance for all participants, and minimum age requirements apply to specific activities.

For activities such as quad and buggy adventures, liability disclaimers and safety briefings are given verbally and in writing before departure.

ARTICLE 07LEGAL BOUNDARIES

Liability

Agadir Souss Trip acts as an organiser and intermediary. While we take all reasonable precautions to ensure your safety:

  • We are not liable for injuries, loss or damage caused by participant negligence
  • We are not responsible for delays or changes due to weather, road conditions or other factors beyond our control
  • Personal belongings remain the responsibility of the participant
  • Participants join activities at their own risk
ARTICLE 08AUDIOVISUAL RIGHTS

Photography & Media

We may take photographs or videos during tours for promotional purposes. By participating, you consent to the use of such media. If you prefer not to be photographed, please inform your tour guide before the activity begins.

Opt-out requests are respected on site without prior notice constraints.

ARTICLE 09COPYRIGHT PROTECTION

Intellectual Property

All content on this website, including text, images, logos and design, is the property of Agadir Souss Trip and is protected by copyright law. You may not reproduce, distribute or use our content without written permission.

ARTICLE 10TERMS EVOLUTION

Modifications

We reserve the right to modify these Terms of Use at any time. Continued use of our website after changes constitutes acceptance of the revised terms.

ARTICLE 11JURISDICTION

Governing Law

These terms are governed by the laws of the Kingdom of Morocco. Any dispute shall be submitted to the courts of Agadir, Morocco.

ARTICLE 12OFFICIAL CONTACT

Contact Us

Legal & Booking Department

Direct all formal inquiries, contractual clarifications or claim notices to:

  • EMAILjawadagadirtours@gmail.com
  • PHONE+212 600 660 747
  • REGISTERED OFFICEEspace 2, 8 Av. 11 Janvier, Inezgane 80070 Agadir, Maroc